Chief Commercial Officer

Robert Walters

Robert Walters is recruiting a Chief Commercial Officer, to be based in Luanda, Angola.
  • Meeting and exceeding agreed targets for securing new customers as well as meeting revenue targets for existing customers
  • Develop and execute strategic plans to leverage facilities to ensure both the terminal and the off dock facility are optimised
  • Serve as a reliable and energetic leader for the commercial department to create a highly efficient team, while at the same time ensure the development of employees
  • Work closely with other departments to ensure mutual understanding of the service delivery requirements and support the CEO to promote a commercial mindset throughout the organization
  • Develop specific Accounts programs and manage these customers accounts/portfolios and ensure client satisfaction while building a robust business network with the shipping industry both locally and internationally
  • Responsible for budget preparations and monitoring and establishing strategic marketing plans and observe closely the local market to monitor the development within shipping business
  • Represents the company in local and international industry conferences/events to build and maintain client relationships
  • Manage overall communications including branding requirements, handling of international port PR activities and prepare press releases (Media) and regular updates on various developments
  • Ensure TSA/SLA are established where considered effective and manage maintenance of overview of these contractual relationships between the terminal & customers, contract frameworks & contract standards, tariff structures
  • Develops and executes plans for making the organisation a truly customer driven organisation. Making the customer requirements of paramount importance for decision making
  • The Chief Commercial Officer is the main entry point for all commercial interactions with the commercial department and will frequently interact with the regional office
  • Manage and coordinate initiatives and use available tools to achieve joint commercial objectives including the Sales Pipeline, Customer Satisfaction Survey, CRM etc
  • Degree in related discipline
  • Five years marketing/sales experience in transportation or related industry
  • Document success as a sales executive personally handling the customers
  • Experience from container terminals or line management at a shipping line is an advantage
  • Familiar with best practices in the industry, with respect to marketing, sales, and business development
  • Ability to speak English, Portuguese or Spanish will be a significant advantage
  • Only short listed applicants will be contacted
How to Apply
This vacancy is no longer accepting applications


  • Entity Robert Walters
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  • Published 11.01.2018
  • Expires 20.01.2018
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