Philips is recruiting a Order Desk Officer - 6 month contract, to be based in Luanda, Angola.
Duties
- Process sales orders in a accurate & timely manner, inform our customers on delivery dates schedule order lines/orders with RDC to deliver as per promised delivery date
- Additionally you will manage back orders with customer/sales team and ensure accurate & timely export documentation
- Order confirmations within 3 working days
- Communicates pre/post shipment notifications
- Preparing shipment load-levelling file
- Participate in weekly Order Book Review Meeting (OBRM)
- Order Scheduling as per customer/country requirement
- Co ordinates with RDC Support officer for Shipment planning
- Invoicing & documentation of customer shipments
- Co-ordinate with shipping lines/forwarders for containers and BL instructions
- Arrange for payments and Document/BL collections
- Co-ordinate VAS activities with the 3PL’s
- Communicates back-orders & aligns with sales team
- Coordinate with various inspection agencies to adhere to export regulations in specific countries
- Follow up directly with customers for payments/LC’s
- Coordinate with customers in case of additional orders
- Customer collaboration – always in touch with the customers and inquiring about market trends to better
- Service the customers
Notes
- Only short listed applicants will be contacted
How to Apply