Vacancy

Relationship Manager

S&P Global Market Intelligence

S&P Global Market Intelligence is recruiting a Relationship Manager, to be based in Luanda, Angola.
Duties
  • Focuses on retaining business by ensuring a high level of client satisfaction by guiding clients through product set up, conducting training sessions and communicating with clients to resolve any issues
  • Escalates all feedback and relevant information to help generate integrated client solutions and product enhancements to enhance revenue
  • Track all client outreach activity in Salesforce to help promote transparency
  • Assists the primary relationship managers with execution of activities related to retaining and growing client relationships, including pulling and analysing usage reports, as well as fulfilling renewal opportunities
  • Works with the primary relationship managers in the region to maintains relationships with clients in an effort to grow and retain business to meet or exceed revenue goals
  • Keeps track of market and industry trends, reviews all available collateral and develops an understanding of their competitive situation
Requisites
  • Bachelor’s degree required (or equivalent work experience)
  • Direct experience working in the financial industry in a client facing or analytical role (investment banking, equity research, commercial lending, money management, credit analysis or financial consulting) or information services industry (same industry as S&P Global Market Intelligence)
  • Fluent in English, and ideally Arabic
  • Relationship building skills exhibiting comfort with client outreach, with a capability to deal with challenging situations, i.e. objection handling and overcoming gatekeepers
  • Solid time management/organization skills, with ability to multi task and prioritize, while paying close attention to detail with a high degree of accuracy
  • Strong ability to communicate with clients in a clear manner (both written and verbal) with solid presentation skills (face to face, large groups, remotely via web meetings, etc.)
  • Goal oriented and self-motivated with an ability to work independently, as well as in a team-based environment
  • Familiarity with clients within the Financials Corporate space (Risk, M&A, Credit, Investment Banking, Investment Management, Investor Relations, etc.)
  • Strong MS office (Word, Excel, and Power Point) skills are required, and any knowledge of CRM databases (such as Salesforce.com) would be advantageous
  • Experience having used S&P Global products or other data vendor services such as Factset, Bloomberg, Thomson Reuters, Fitch, Moody’s, etc. would be a plus
Notes
  • Only short listed applicants will be contacted
How to Apply
This vacancy is no longer accepting applications

Details

  • Entity S&P Global Market Intelligence
  • Location
  • Category
  • Tags
  • Published 06.12.2017
  • Expires 21.12.2017
  • Share vacancy via email
  • Report an error
  • Translate to Portuguese

Frequently Asked Questions

How can I apply for vacancies through emprego.co.ao?

Read Article