Services Specialist – Field Svc & Technical Advising

Duties

• Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products
• Provide on-site interpretation of data and technical instruction
• Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate
• Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions
• Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
• Reporting includes obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support
• Assist customer in scheduling maintenance and workload
• Assure that equipment and parts meet established schedules
• Review reported malfunctions and identify/analyze any undesirable trends
• Make recommendations on findings
• Review effectiveness of maintenance actions in order to identify training needs
• Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements

Requisites

• Bachelor’s degree from an accredited university or college (or a high school diploma/GED with at least 4 years of experience in a field service or maintenance position)
• Must have valid authorization to work full-time without any restriction in the role’s location
• Bachelor’s degree in Engineering is preferred
• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Proven analytical and quality improvement ability
• Able to interface at all levels of the organization both internally and externally

Notes

• Only short listed applicants will be contacted

How to Apply

• Apply online: goo.gl/q2oYi7