Siemens is recruiting a Technical Support, to be based in Luanda, Angola.
Duties
- Conducts technical and/or administrative, mainly pre-defined support activities for service operations and delivery
- Processes incoming orders, inquiries and/or requests regarding products and/or services
- Performs order management for assigned customers, manages and files clients' information in the information system
- Supports customer remotely and onsite, and provides 1st level user support in case of arising issues
- Drives complex issues and questions to respectively qualified Service Technicians or Service Engineers
- Cooperates with clients and sales representatives to clarify orders and issues
- Participates in investigating and resolving commercial and/or technical problems
- Supports pre-and/or post sales technical product advice for development, implementation and operation of customer solutions
Requisites
- Preferred university degree in Engineering
- Minimum experience of 3 years with compressors
- Experience within the Oil and Gas Market
- Excellent communication skills (written and verbal)
- Strong customer orientation, results orientation and team spirit
- Advanced knowledge of rotating equipments: mechanical or I&C
- Experience using Microsoft Office tools: Word, Excel and Powerpoint
- Angolan citizenship (Preference)
Notes
- Only short listed applicants will be contacted
How to Apply