Vacancy

Workshop Manager

SGS

SGS is recruiting a Workshop Manager, to be based in Luanda, Angola.

Duties
  • Hiring and supervising all service department technicians, as well as monitoring their performance
  • Creating goals and objectives for the
  • Providing training on procedures for all department Encouraging technicians to keep their skills up-to-date through periodic technical training
  • Keeping up-to-date on manufacturer warranty and policy procedures while serving as a liaison with the Dealer representative
  • Maintaining the highest Customer Service Index (CSI) rating from customers by handling customer complaints immediately
Requisites
  • Previous experience in a dealership is advantageous
  • Extensive technical background with technical trainings
  • Have been in the business for 15 years or more
  • Require strong communication skills to deal with customers, employees and vendors
  • Required to maintain customer satisfaction
Notes
  • Only short listed applicants will be contacted
How to Apply
This vacancy is no longer accepting applications

Details

  • Entity SGS
  • Location
  • Category
  • Tags
  • Published 01.09.2017
  • Expires 15.09.2017
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  • Translate to Portuguese

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