Vaga
FSR Manager
SIEMENS
Siemens is recruiting a FSR Manager, to be based in Luanda, Angola.
Duties
- Ensures implementation of and adherence to strategies, policies, processes and methods for field service operations activities (technically and/or commercially)
- This position is responsible for all day to day and medium-term considerations for the Angola Repair Center
- Implements defined superior policies and guidelines, and defines and ensures implementation of function specific processes, procedures, methods and/or tools
- Ensures the delivery of services on an operational level with respect to process adherence, service quality, and profitability
- Implements workforce development measures
- Acts a primary escalation contact to customers and resolves issues with external and internal stakeholders
- Supervises/conducts the negotiation of and adherence to Service Level Agreements
- Supports in developing service leads
- Ensures obeying regional laws and regulations
- Leads a team of qualified employees
- Oversee the shop operations of the Aberdeen Service Center with a primary focus on Operational Excellence
- Ensures that work is progressing on jobs throughout the Repair Center
- Attending to details to eliminate waste, promote efficiency, and maximize margin
- Leads Lean and 6S projects on the shop floor
- Understands precision machining operations on conventional machinery and/or equipment such as drill presses, lathes, milling machines and grinders as well as hand tools
- Produces worksheets on occasion for emergency work, warranty work, or shop-related activities
- Provides instruction to shop personnel in the use of specialized machines and equipment
Requisites
- Degree in Engineering
- 5+ years of related work experience
- Experience within the Oil and Gas Market
- Excellent communication skills (written and verbal)
- Strong customer orientation, results orientation and team spirit
- Experience using Microsoft Office tools: Word, Excel and Powerpoint
- Angolan citizenship (Preference)
Notes
- Only short listed applicants will be contacted
How to Apply