IT Support Analyst

McKinsey & Company

McKinsey & Company is recruiting an IT Support Analyst, to be based in Luanda, Angola.
  • You will build and maintain excellent relationship with internal customers and act as a trusted advisor and the go-to person for IT-related topics and support requests
  • In order to provide 1st-class customer service resulting in high customer satisfaction, you will need to liaise with global IT support teams to troubleshoot and resolve technical issues as well as collaborate closely with T&D colleagues to ensure optimum utilization of office technology, timely introduction of Firm standard IT products, and cost-effective IT solutions
  • Academic degree, preferably in a technical subject or equivalent education
  • Min. 2 years relevant technical experience, ideally in a professional services environment
  • English on C1 level and other local language proficiency would be a plus
  • Very strong verbal and written communication
  • Ability to explain complex situations in layman’s terms
  • Knowledge of standard IT applications across Windows, macOS and iOS
  • Outstanding organizational, interpersonal and collaboration skills; strong problem solving skills; strong service orientation
  • Ability to build a customer and ownership focused support culture
  • Ability to handle stressful situations
  • Only short listed applicants will be contacted
How to Apply
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  • Entidade McKinsey & Company
  • Local
  • Categoria
  • Tags
  • Publicado 21.02.2018 2018-02-21
  • Expira 21.02.2018 2018-02-21
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