Grupo Epalmo is recruiting a Reception Secretary, to be based in Luanda, Angola.
Duties
- Integrate, apply, and promote the affiliate HSE general references in their competence field
- Ensure the service's secretariat and the personal and telephone assistance tasks
- Receives and refers the patients
- Provide accurate information to the patients
- Create the patient medical file and update it at each medical appointment in the computer system
- Organize and file files and documents
- Keep the activity plan updated and the doctors agendas; responsible for appointments organization
- Ensure the confidentiality principles and ensure the security of information
- Reception techniques, sensitivity and tact, delicate situations good management skills
Requisites
- Secretariat and Administration training
- Previous experience in client service
- Hospital environment experience
- Basic knowledge of anatomy and pathology terms to understand and use medical terminology
- Oral expression accuracy and mastery
- Listening and observations/critics acceptance after stress situations skills
- Good computer tools skills: Outlook, Word, Excel and PPT
- Familiar with clinic software or programs
- Situation analysis and adequate reaction skills, multidisciplinary and multicultural environment team work skills
- Portuguese and French and/or English: read, write, speak
Notes
- Only short listed applicants will be contacted
How to Apply