GE is recruiting a Services Specialist - Field Svc & Technical Advising, to be based in Luanda, Angola.
Duties
- Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products
- Provide on-site interpretation of data and technical instruction
- Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate
- Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions
- Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
- Reporting includes obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support
- Assist customer in scheduling maintenance and workload
- Assure that equipment and parts meet established schedules
- Review reported malfunctions and identify/analyze any undesirable trends
- Make recommendations on findings
- Review effectiveness of maintenance actions in order to identify training needs
- Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements
Requisites
- Bachelor’s degree from an accredited university or college (or a high school diploma/GED with at least 4 years of experience in a field service or maintenance position)
- Must have valid authorization to work full-time without any restriction in the role’s location
- Bachelor’s degree in Engineering is preferred
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
- Proven analytical and quality improvement ability
- Able to interface at all levels of the organization both internally and externally
Notes
- Only short listed applicants will be contacted
How to Apply